Managed IT Services

A robust and reliable IT infrastructure that provides a productive working environment to employees is essential to every business. At PKCG, we manage and maintain your systems to optimise performance and reduce the risk of failure through a dedicated team of support engineers, processes and procedures, and monitoring and management systems. Our technicians are committed to your business success and add value by working as a seamless extension to your team.

At PKCG, we believe the best measure of IT is how it contributes to your business’s performance. Our Managed IT Services deliver stable and effective IT infrastructure support through effective management, monitoring and enforcement of standards.

Good intention, diverse skills, best effort and good will are essential components of a working relationship, but measuring performance against spend and conformance to service levels over a sustained period of time is the commitment and difference that PKCG Managed IT Services provide.

We offer a range of managed services packages from basic maintenance and monitoring to a complete fully managed operation.

Complete Support includes:

  • ONE set monthly fee
  • Desktop Management
  • Server and System Management
  • 24/7 Support
  • Remote Control Access
  • Server Maintenance and Backup
  • Disaster Recovery Testing
  • Preventative Maintenance