PKCG offers a range of services as listed below. Give us a call so we can understand exactly what you need.
Managed IT Services
A robust and reliable IT infrastructure that provides a productive working environment to employees is essential to every business. At PKCG, we manage and maintain your systems to optimise performance and reduce the risk of failure through a dedicated team of support engineers, processes and procedures, and monitoring and management systems. Our technicians are committed to your business success and add value by working as a seamless extension to your team.
At PKCG, we believe the best measure of IT is how it contributes to your business’s performance. PKCG Managed IT Services deliver stable and effective IT infrastructure support through effective management, monitoring and enforcement of standards.
Good intention, diverse skills, best effort and good will are essential components of a working relationship, but measuring performance against spend and conformance to service levels over a sustained period of time is the commitment and difference that PKCG Managed IT Services provide.
We offer a range of managed services packages from basic maintenance and monitoring to a complete fully managed operation.
Complete Support includes:
- ONE set monthly fee
- Desktop Management
- Server and System Management
- 24/7 Support
- Remote Control Access
- Server Maintenance and Backup
- Disaster Recovery Testing
- Preventative Maintenance
Business IT Consulting
We offer professional business IT consulting to align IT needs with business strategy. You need to know that your provider understands what you need.
PKCG understands business, and can build a scalable solution, with the ability to react to changing conditions, smoothly and without interruption to your staff or processes.
Gain expert advice and recommendations from experienced consultants for a one-off project or more. Defined roles and responsibilities allow you to ask the experts when you need them, but control costs and the overall requirement.
By adding Building Information Modelling (BIM) Management to our existing suite of service offerings, we cement our reputation as Australia's leading Managed IT Specialist to the AEC industry.
We oversee the BIM technology used in your office, freeing you to focus on clients and projects.
Everything from Revit Implementation, through to Coordination and Clash Detection and Ongoing Project Support are included in our comprehensive BIM Management Services. More information.
We provide full project management from requirements to maintenance and are always happy to discuss your needs. Let us take the stress out of an essential business element, and be reassured that you are in the hands of professionals.
Whether you are expanding or downsizing or improving existing services, PKCG can provide Project Management assistance and advice from inception to completion.
Infrastructure & Cloud
IT Hardware and Software is constantly evolving. At PKCG we know that no two businesses are alike and as such, some businesses will require an IT infrastructure consistent with the available technology. We will take the pressure off your company by planning, procuring, implementing and supporting an entire IT Fleet Replacement whether it's onsite or in the cloud.
Moving offices can be a huge task especially when it comes to technology. PKCG can take this pain away from you and will handle the office relocation from a technology point of view.