I’m Chris, and this is Pete.
Together with our team of experienced network and support consultants, we are PKCG, Brisbane’s leading IT services company.
We’re not for everyone though. We are specialists in supporting the AEC industry (Architecture, Engineering & Construction), and other consultants in the built environment (Surveyors, Town Planners, Developers, Project Managers, Building and Interior Designers).
Why do we do it?
Every day, business owners and decision makers are bombarded with the latest and greatest bleeding edge technical offerings – Blockchain this, Hybrid Cloud that, Augmented Reality, AI, and the list goes on. Meanwhile, server updates haven’t been completed for 8 months, Jill the graduate Architect has been waiting 5 hours for IT Support to reset her O365 password, and your clients are STILL receiving hoax invoices from your address, two weeks after you first reported it.
To top it off, just 48 hours ago, you were presented with a 57 page proposal on moving your entire infrastructure to the cloud. Is that what they were working on while ignoring the day-to-day tasks of maintaining and supporting your current infrastructure? Probably.
It was from this frustration with poor end user support that PKCG was born.
The 4 pillars of success
With 15+ years of experience and a proven track record of working with Brisbane’s leading Architecture, Engineering and Construction firms, we’ve found four pillars that – despite changes in technology – will always be critically important: